Resources
Any material published over the course of the project will be made available here.
36th NOFOMA Conference “Logistics and Supply Chain Management in a Risky and Uncertain World”, 13-14 June 2024, Stockholm
Exploring Digital Behaviour Interventions to encourage Sustainable Consumer Delivery Choices
Authors: Michael Thelen, Veronika Hornung-Prähauser, David Leistner (SRFG)
Report on the digital accessibility assessment carried out on the project website
Deliverable 5.2
This document is the report on the digital accessibility audit carried out on the SuCoLo website and the MOQO app, which is the cargo bike sharing booking platform used in the Merano research pilot. For the professional accessibility analysis, the IND Competence Centre used a special test procedure based on the Web Content Accessibility Guidelines (WCAG) 2.2 to ensure easier access to the project information.
The assessment of digital accessibility was carried out in four steps:
1. Test procedure with special software (IT accessibility)
2. Test group with people with disabilities (usability)
3. Evaluation
4. Reporting, to document digital barriers
The analysis carried out demonstrated several areas for improvement on both the SuCoLo website and the MOQO app in order to provide all project participants with barrier-free access to the digital information. Based on the analyses carried out, usability can now be significantly improved to attract a diverse audience for communicating SuCoLo’s activities, products and results.
Authors: Diego Visintin, Marianne Viskanic, Günther Ennemoser (IND)
Scientific publication of review behaviour change techniques for sustainable logistics
Deliverable 3.1
The SuCoLo project’s deliverable D3.1, “Scientific Publication of Reviewed Behaviour Change Techniques for Sustainable Logistics,” presents a review of digital interventions aimed at promoting sustainable consumer choices in e-commerce delivery. Focusing on how behavioural change techniques (BCTs) can be used to encourage more eco-friendly delivery options, the study explores both scientific literature and practical applications across major e-commerce sites.
The analysis identifies common BCTs, like providing information about environmental impacts and setting sustainable choices as defaults. Results show that although consumer interest in sustainable options is high, the integration of these techniques remains limited in practice, with only a small percentage of sites employing BCTs effectively. The findings highlight the potential for expanding these techniques to encourage greener consumer behavior, which could significantly impact last-mile logistics emissions. This deliverable lays the groundwork for further development and testing of new BCTs within the SuCoLo project, particularly for a planned experimental webshop prototype that will implement and evaluate these techniques.
Authors: Michael Thelen, Veronika Hornung-Prähauser, David Leistner (SRFG),
Data catalogue of suitable and available (local) data sources/data sets
Deliverable 2.2
This document describes the contents and handling of the data catalogue created for the poject. The data catalogue is publicly available on GitHub in English and German. It will be updated
at regular intervals. The data catalogue can be found under the following link: https://github.com/Logistics-Living-Lab/SuCoLo_DataCatalogue
The data portals and datasets found are selected based on certain criteria, such as free to-use licence, machine-readability and open data from German cities and, in particular, on the city of Leipzig and its outskirts. Data sets that could be used include, but are not limited to,
demographic data, economic data, land use data and social factors. Overall, 29 suitable databases were found to be used, which have differing attributes. For future use, these datasets will be technically and organisationally evaluated and prepared for use in the SuCoLo project.
The deliverable is also available in inclusive language.
Authors: Viola Süß, Benjamin Gaunitz, Silvia Torres Landaverde (ULEI), Michael Thelen (SRFG)
Review of challenges for sustainable goods logistics and delivery solutions in urban outskirts
Deliverable 2.1
The sustainable delivery of goods in urban outskirts presents challenges for city infrastructure planning and delivery companies, particularly in addressing the needs of people with disabilities. This paper examines these challenges in the SuCoLo pilot cities of Leipzig, Merano, and Salzburg, emphasizing inclusive and environmentally friendly logistics solutions. Key issues include the need for barrier-free web shops, suitable pick-up locations, and safe road conditions for cargo bikes. Specific local challenges are noted, such as poor road conditions in Leipzig, fragmented bike paths in Merano, and a lack of cargo bike couriers in Salzburg. The analysis highlights that overcoming both general and local challenges is crucial for effective sustainable logistics solutions in these regions.
The deliverable is also available in inclusive language.
Authors: Günther Ennemoser, Diego Visintin, Marianne Viskanic, Anita Stizzoli, Anita Tosini (IND), Viola Süß, Benjamin Gaunitz, Silvia Torres Landaverde (ULEI), Michael Thelen, David Leistner (SRFG), Olivia Kieser (STA)
Best practices catalogue of behaviour change techniques to encourage sustainable consumer delivery choices
Supplemental report
The catalogue compiles best practices that showcase successful applications of BCTs in encouraging sustainable delivery options. These practices are drawn from both practical implementations on company websites and experimental research. The goal is to provide actionable insights to support the SuCoLo project’s development of consumer-facing tools and strategies. The report is based on comprehensive desk research via industry case studies, website evaluations and analysis of academic literature. It identifies 18 best practices, including 13 practical applications and five research studies, focusing on digitally mediated BCTs. As a complement to prior desk research conducted within the SuCoLo project which conducted a literature review in this area, this document provides a practical glimpse as to how BCTs for sustainable consumer delivery choices have been implemented in a real-life setting.
The deliverable is also available in inclusive language.
Authors: Michael Thelen, Dorina Tosaki, David Leistner (SRFG)
Best practices catalogue of behaviour change techniques to encourage sustainable consumer delivery choices
Supplemental report
The catalogue compiles best practices that showcase successful applications of BCTs in encouraging sustainable delivery options. These practices are drawn from both practical implementations on company websites and experimental research. The goal is to provide actionable insights to support the SuCoLo project’s development of consumer-facing tools and strategies. The report is based on comprehensive desk research via industry case studies, website evaluations and analysis of academic literature. It identifies 18 best practices, including 13 practical applications and five research studies, focusing on digitally mediated BCTs. As a complement to prior desk research conducted within the SuCoLo project which conducted a literature review in this area, this document provides a practical glimpse as to how BCTs for sustainable consumer delivery choices have been implemented in a real-life setting.
The deliverable is also available in inclusive language.
Authors: Michael Thelen, Dorina Tosaki, David Leistner (SRFG),
Report on the digital accessibility assessment carried out on the project website
Deliverable 5.2
This document is the report on the digital accessibility audit carried out on the SuCoLo website and the MOQO app, which is the cargo bike sharing booking platform used in the Merano research pilot. For the professional accessibility analysis, the IND Competence Centre used a special test procedure based on the Web Content Accessibility Guidelines (WCAG) 2.2 to ensure easier access to the project information.
The assessment of digital accessibility was carried out in four steps:
1. Test procedure with special software (IT accessibility)
2. Test group with people with disabilities (usability)
3. Evaluation
4. Reporting, to document digital barriers
The analysis carried out demonstrated several areas for improvement on both the SuCoLo website and the MOQO app in order to provide all project participants with barrier-free access to the digital information. Based on the analyses carried out, usability can now be significantly improved to attract a diverse audience for communicating SuCoLo’s activities, products and results.
Authors: Diego Visintin, Marianne Viskanic, Günther Ennemoser (IND)
Scientific publication of review behaviour change techniques for sustainable logistics
Deliverable 3.1
The SuCoLo project’s deliverable D3.1, “Scientific Publication of Reviewed Behaviour Change Techniques for Sustainable Logistics,” presents a review of digital interventions aimed at promoting sustainable consumer choices in e-commerce delivery. Focusing on how behavioural change techniques (BCTs) can be used to encourage more eco-friendly delivery options, the study explores both scientific literature and practical applications across major e-commerce sites.
The analysis identifies common BCTs, like providing information about environmental impacts and setting sustainable choices as defaults. Results show that although consumer interest in sustainable options is high, the integration of these techniques remains limited in practice, with only a small percentage of sites employing BCTs effectively. The findings highlight the potential for expanding these techniques to encourage greener consumer behavior, which could significantly impact last-mile logistics emissions. This deliverable lays the groundwork for further development and testing of new BCTs within the SuCoLo project, particularly for a planned experimental webshop prototype that will implement and evaluate these techniques.
Authors: Michael Thelen, Veronika Hornung-Prähauser, David Leistner (SRFG),
Data catalogue of suitable and available (local) data sources/data sets
Deliverable 2.2
This document describes the contents and handling of the data catalogue created for the poject. The data catalogue is publicly available on GitHub in English and German. It will be updated
at regular intervals. The data catalogue can be found under the following link: https://github.com/Logistics-Living-Lab/SuCoLo_DataCatalogue
The data portals and datasets found are selected based on certain criteria, such as free to-use licence, machine-readability and open data from German cities and, in particular, on the city of Leipzig and its outskirts. Data sets that could be used include, but are not limited to,
demographic data, economic data, land use data and social factors. Overall, 29 suitable databases were found to be used, which have differing attributes. For future use, these datasets will be technically and organisationally evaluated and prepared for use in the SuCoLo project.
The deliverable is also available in inclusive language.
Authors: Viola Süß, Benjamin Gaunitz, Silvia Torres Landaverde (ULEI), Michael Thelen (SRFG)
Review of challenges for sustainable goods logistics and delivery solutions in urban outskirts
Deliverable 2.1
The sustainable delivery of goods in urban outskirts presents challenges for city infrastructure planning and delivery companies, particularly in addressing the needs of people with disabilities. This paper examines these challenges in the SuCoLo pilot cities of Leipzig, Merano, and Salzburg, emphasizing inclusive and environmentally friendly logistics solutions. Key issues include the need for barrier-free web shops, suitable pick-up locations, and safe road conditions for cargo bikes. Specific local challenges are noted, such as poor road conditions in Leipzig, fragmented bike paths in Merano, and a lack of cargo bike couriers in Salzburg. The analysis highlights that overcoming both general and local challenges is crucial for effective sustainable logistics solutions in these regions.
The deliverable is also available in inclusive language.
Authors: Günther Ennemoser, Diego Visintin, Marianne Viskanic, Anita Stizzoli, Anita Tosini (IND), Viola Süß, Benjamin Gaunitz, Silvia Torres Landaverde (ULEI), Michael Thelen, David Leistner (SRFG), Olivia Kieser (STA)
36th NOFOMA Conference “Logistics and Supply Chain Management in a Risky and Uncertain World”, 13-14 June 2024, Stockholm
Exploring Digital Behaviour Interventions to encourage Sustainable Consumer Delivery Choices
Authors: Michael Thelen, Veronika Hornung-Prähauser, David Leistner (SRFG)
SuCoLo
Fostering sustainable consumer behaviour with inclusive bicycle logistics infrastructure in urban outskirts
Contact
Project Coordinator
Michael Thelen, MA
Salzburg Research Forschungsgesellschaft m.b.H.